Privacy notice

Who I am

Becky Woods provides coaching, speaking, training and consultancy through Becky Woods Coaching Limited, a company registered in England and Wales (company number 16651058). In this notice, I, me and my mean Becky Woods Coaching Limited.

I am the controller of your personal information and am registered with the Information Commissioner’s Office (ICO) under registration number ZC119667.

If you have any questions about this notice or your information, email becky@beckywoodscoaching.com.

The information I collect

When you get in touch

If you use the contact form or email me, I collect your name, email address, the topic you choose and anything you include in your message.

If you become a coaching client

I keep your contact details, our agreement, invoices and payment records, session dates, and notes about your goals and progress. You may also choose to tell me about your health, neurodiversity, family or caring circumstances. This is special category information, and I only record it with your explicit consent and only where it helps our work together.

If you work with me on behalf of an organisation

I keep the work contact details of the people I deal with, and, where relevant, the names of people attending a session or group coaching programme. Anything an individual shares in a group or one-to-one coaching session is not passed back to their employer without their agreement.

When you visit this website

This website does not use cookies, analytics or advertising tracking. My hosting provider, Netlify, records basic technical information (such as your IP address and browser type) to run the site and keep it secure. The site’s fonts are loaded from Google Fonts, which means your browser sends your IP address to Google when a page loads.

How and why I use it

Data protection law requires me to have a lawful basis for using your information. I rely on:

• Legitimate interests to reply to enquiries, run my business and keep this website secure.
• Contract to provide coaching, speaking, training or consultancy you or your organisation have asked for, and to invoice for it.
• Legal obligation to keep financial records for tax purposes.
• Explicit consent for any special category information you choose to share with me. You can withdraw this consent at any time.

I will not send you marketing emails unless you have asked to receive them, and I never sell your information.

Confidentiality

Coaching conversations are confidential. The only exceptions are where I believe someone is at risk of serious harm, or where the law requires me to disclose information. If that ever happens, I will talk to you first wherever I can.

Who I share it with

I only share your information where I need to, with:

• Netlify, which hosts this website and receives contact form submissions
• IONOS, which provides my email
• Google, which provides the website’s fonts
• my accountant, and HMRC where required by law

Netlify and Google are based in the United States. Where your information is transferred outside the UK, it is protected by the UK’s data adequacy arrangements or by approved contract terms.

How long I keep it

• Enquiries that don’t lead to working together: up to 12 months after our last contact.
• Coaching notes: up to 12 months after our coaching ends, unless you ask me to delete them sooner.
• Agreements, invoices and payment records: 6 years after the end of the financial year they relate to, as required by company and tax law.

Your rights

You have the right to:

• ask for a copy of the information I hold about you
• ask me to correct anything that is inaccurate or incomplete
• ask me to delete your information, or to restrict how I use it
• object to my use of your information where I rely on legitimate interests
• ask me to transfer information you gave me to you or another organisation
• withdraw your consent at any time, where I rely on it

To use any of these rights, email becky@beckywoodscoaching.com. I will respond within one month.

Complaints

If you are unhappy with how I have handled your information, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this notice

I may update this notice from time to time. The date at the top shows when it was last changed.